{"id":458,"date":"2026-02-09T13:50:29","date_gmt":"2026-02-09T13:50:29","guid":{"rendered":"https:\/\/installoo.de\/?page_id=458"},"modified":"2026-02-09T13:50:42","modified_gmt":"2026-02-09T13:50:42","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/installoo.de\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de env\u00edo"},"content":{"rendered":"<h3>1. Informaci\u00f3n general sobre el env\u00edo<\/h3>\n<p>Enviamos nuestros productos dentro de la UE. El env\u00edo se realiza a trav\u00e9s de GLS y el tiempo de procesamiento suele ser de 1-2 d\u00edas h\u00e1biles.<\/p>\n<h3>2. Costos de env\u00edo y opciones de entrega<\/h3>\n<p>Env\u00edo est\u00e1ndar dentro de DE: 7 \u20ac \u2013 Tiempo de entrega aprox. 1-2 d\u00edas h\u00e1biles<\/p>\n<p>Env\u00edo dentro de la UE: 7 \u20ac \u2013 Tiempo de entrega aprox. 2-8 d\u00edas h\u00e1biles<\/p>\n<h3>3. Tiempos de entrega<\/h3>\n<p>Los tiempos de entrega var\u00edan seg\u00fan la opci\u00f3n de env\u00edo y el destino:<\/p>\n<p>Env\u00edo est\u00e1ndar: aprox. 1-8 d\u00edas h\u00e1biles<\/p>\n<p>Ten en cuenta que no se realizan entregas en domingos ni festivos. Los retrasos debidos a factores externos (por ejemplo, despacho de aduanas) est\u00e1n fuera de nuestro control.<\/p>\n<h3>4. Restricciones de env\u00edo<\/h3>\n<p>Actualmente no realizamos env\u00edos a los siguientes pa\u00edses\/regiones: Islas.<\/p>\n<h3>5. Seguimiento de env\u00edos<\/h3>\n<p>Despu\u00e9s del env\u00edo, recibir\u00e1s un n\u00famero de seguimiento por correo electr\u00f3nico, con el que podr\u00e1s rastrear el estado de tu pedido en cualquier momento.<\/p>\n<h3>6. Pedidos da\u00f1ados o perdidos<\/h3>\n<p>Si tu paquete llega da\u00f1ado o se pierde durante el transporte, por favor cont\u00e1ctanos de inmediato en el correo electr\u00f3nico to_info@installoo.de.<\/p>\n<p>Art\u00edculos da\u00f1ados: Por favor, env\u00edanos fotos de los art\u00edculos da\u00f1ados, as\u00ed como del embalaje, para que podamos encontrar una soluci\u00f3n.<\/p>\n<p>Paquetes perdidos: Si tu pedido no ha llegado despu\u00e9s de 5 d\u00edas, por favor cont\u00e1ctanos. Verificaremos el estado con el proveedor de env\u00edos y, si es necesario, organizaremos un reemplazo o un reembolso.<\/p>\n<h3>7. Devoluciones y reclamaciones<\/h3>\n<p>Los costos de devoluci\u00f3n corren por cuenta del cliente.<\/p>\n<p>Los art\u00edculos deben devolverse sin usar y en el embalaje original.<\/p>\n<p>Puedes encontrar m\u00e1s detalles en nuestra pol\u00edtica de cancelaci\u00f3n.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Allgemeine Informationen zum Versand Wir versenden unsere Produkte innerhalb der EU. Der Versand erfolgt \u00fcber GLS und die Bearbeitungszeit [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-458","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Versand - Installoo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/installoo.de\/es\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Versand - Installoo\" \/>\n<meta property=\"og:description\" content=\"1. 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