{"id":455,"date":"2026-02-09T13:46:14","date_gmt":"2026-02-09T13:46:14","guid":{"rendered":"https:\/\/installoo.de\/?page_id=455"},"modified":"2026-02-09T13:50:10","modified_gmt":"2026-02-09T13:50:10","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/installoo.de\/es\/refund-policy\/","title":{"rendered":"9. Derecho de desistimiento"},"content":{"rendered":"

Si el cliente, como consumidor, celebra un contrato con installoo.de y el cliente y installoo.de utilizan exclusivamente medios de comunicaci\u00f3n a distancia para las negociaciones contractuales y la celebraci\u00f3n del contrato (por ejemplo, pedido a trav\u00e9s de una tienda online o plataformas comerciales como eBay.de o Amazon, as\u00ed como tel\u00e9fono o fax), el cliente generalmente tiene derecho a un derecho legal de desistimiento, sobre el cual installoo.de informa por separado.<\/p>\n

___________________________________<\/strong><\/p>\n


\nInstrucciones de desistimiento<\/strong><\/p>\n

Derecho de desistimiento para consumidores<\/strong><\/p>\n

Consumidor es toda persona f\u00edsica que celebra un negocio jur\u00eddico con fines que, predominantemente, no pueden atribuirse ni a su actividad comercial ni a su actividad profesional independiente.<\/p>\n

Instrucciones de desistimiento<\/strong><\/p>\n

9. Derecho de desistimiento<\/strong><\/p>\n

Usted tiene derecho a desistir de este contrato en un plazo de catorce d\u00edas sin indicar los motivos.<\/p>\n

El plazo de desistimiento es de catorce d\u00edas a partir del d\u00eda en que usted o un tercero designado por usted, que no sea el transportista, haya tomado posesi\u00f3n del \u00faltimo producto.<\/p>\n

Para ejercer su derecho de desistimiento, debe informarnos a<\/p>\n

Installoo International s.r.o.<\/p>\n

Var\u0161avsk\u00e1 715\/36, Vinohrady<\/p>\n

120 00 Praha 2<\/p>\n

CZ<\/p>\n

E-Mail to_info@installoo.de<\/p>\n

mediante una declaraci\u00f3n clara (por ejemplo, una carta enviada por correo postal o correo electr\u00f3nico) sobre su decisi\u00f3n de desistir de este contrato. Puede utilizar el formulario de desistimiento adjunto, pero no es obligatorio.<\/p>\n

Para cumplir con el plazo de desistimiento, basta con que env\u00ede la comunicaci\u00f3n sobre el ejercicio del derecho de desistimiento antes de que finalice el plazo.<\/p>\n

Consecuencias del desistimiento<\/strong><\/p>\n

Si usted desiste de este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los costes de entrega (excepto los costes adicionales resultantes de que haya elegido un tipo de entrega diferente al de la entrega est\u00e1ndar m\u00e1s econ\u00f3mica que ofrecemos), sin demora indebida y, a m\u00e1s tardar, en un plazo de catorce d\u00edas a partir de la fecha en que recibamos la notificaci\u00f3n de su desistimiento de este contrato. Para este reembolso utilizaremos el mismo medio de pago que utiliz\u00f3 en la transacci\u00f3n original, a menos que se haya acordado expresamente lo contrario; en ning\u00fan caso se le cobrar\u00e1n comisiones por este reembolso. Podemos retener el reembolso hasta que hayamos recibido los productos devueltos o hasta que usted haya proporcionado prueba de haberlos devuelto, lo que ocurra primero.<\/p>\n

Usted debe devolvernos o entregarnos los bienes sin demora indebida y, en cualquier caso, a m\u00e1s tardar en un plazo de catorce d\u00edas a partir del d\u00eda en que nos comunique su decisi\u00f3n de desistir de este contrato. El plazo se considerar\u00e1 cumplido si env\u00eda los bienes antes de que venza el plazo de catorce d\u00edas.<\/p>\n

Usted asumir\u00e1 los costes directos de la devoluci\u00f3n de los bienes.<\/p>\n

Los art\u00edculos deben devolverse sin usar y en el embalaje original.<\/p>\n

La direcci\u00f3n de devoluci\u00f3n es:<\/p>\n

Christian Hinze<\/p>\n

Installoo<\/p>\n

Immanuel-Kant-Str. 14<\/p>\n

94333 Geiselh\u00f6ring<\/p>\n

DE<\/p>\n

Usted solo ser\u00e1 responsable de cualquier disminuci\u00f3n del valor de los bienes si esta p\u00e9rdida de valor se debe a un manejo de los mismos que no sea necesario para comprobar la naturaleza, las caracter\u00edsticas y el funcionamiento de los bienes.<\/p>","protected":false},"excerpt":{"rendered":"

Schlie\u00dft der Kunde als Verbraucher einen Vertrag mit installoo.de und verwenden der Kunde und installoo.de f\u00fcr die Vertragsverhandlungen und den […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-455","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nWiderrufsrecht - 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