{"id":458,"date":"2026-02-09T13:50:29","date_gmt":"2026-02-09T13:50:29","guid":{"rendered":"https:\/\/installoo.de\/?page_id=458"},"modified":"2026-02-09T13:50:42","modified_gmt":"2026-02-09T13:50:42","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/installoo.de\/cs\/shipping-policy\/","title":{"rendered":"Z\u00e1sady pro doru\u010dov\u00e1n\u00ed"},"content":{"rendered":"

1. Obecn\u00e9 informace o doprav\u011b<\/h3>\n

Na\u0161e produkty zas\u00edl\u00e1me v r\u00e1mci EU. Doprava prob\u00edh\u00e1 p\u0159es GLS a doba zpracov\u00e1n\u00ed je obvykle 1-2 pracovn\u00ed dny.<\/p>\n

2. N\u00e1klady na dopravu & mo\u017enosti doru\u010den\u00ed<\/h3>\n

Standardn\u00ed doprava v r\u00e1mci DE: 7 \u20ac \u2013 doba doru\u010den\u00ed cca 1-2 pracovn\u00ed dny<\/p>\n

Doprava v r\u00e1mci EU: 7 \u20ac \u2013 doba doru\u010den\u00ed cca 2-8 pracovn\u00ed dny<\/p>\n

3. Doby dod\u00e1n\u00ed<\/h3>\n

Doby dod\u00e1n\u00ed se li\u0161\u00ed podle mo\u017enosti dopravy a c\u00edlov\u00e9 destinace:<\/p>\n

Standardn\u00ed doprava: cca 1-8 pracovn\u00ed dny<\/p>\n

Upozor\u0148ujeme, \u017ee v ned\u011ble a sv\u00e1tky nedoch\u00e1z\u00ed k doru\u010den\u00ed. Zpo\u017ed\u011bn\u00ed zp\u016fsoben\u00e1 extern\u00edmi faktory (nap\u0159. celn\u00ed kontrolou) jsou mimo na\u0161i kontrolu.<\/p>\n

4. Omezen\u00ed dopravy<\/h3>\n

Moment\u00e1ln\u011b nedoru\u010dujeme do n\u00e1sleduj\u00edc\u00edch zem\u00ed\/region\u016f: Ostrovy.<\/p>\n

5. Sledov\u00e1n\u00ed z\u00e1silky<\/h3>\n

Po odesl\u00e1n\u00ed obdr\u017e\u00edte sledovac\u00ed \u010d\u00edslo e-mailem, d\u00edky kter\u00e9mu m\u016f\u017eete kdykoliv sledovat stav sv\u00e9 objedn\u00e1vky.<\/p>\n

6. Po\u0161kozen\u00e9 nebo ztracen\u00e9 objedn\u00e1vky<\/h3>\n

Pokud doraz\u00ed v\u00e1\u0161 bal\u00edk po\u0161kozen\u00fd nebo se ztrat\u00ed b\u011bhem p\u0159epravy, kontaktujte n\u00e1s pros\u00edm ihned na e-mail to_info@installoo.de.<\/p>\n

Po\u0161kozen\u00e9 zbo\u017e\u00ed: Po\u0161lete n\u00e1m pros\u00edm fotografie po\u0161kozen\u00fdch polo\u017eek a obalu, abychom mohli naj\u00edt \u0159e\u0161en\u00ed.<\/p>\n

Ztracen\u00e9 bal\u00edky: Pokud va\u0161e objedn\u00e1vka nedoraz\u00ed do 5 dn\u016f, kontaktujte n\u00e1s pros\u00edm. Zkontrolujeme stav u p\u0159epravce a p\u0159\u00edpadn\u011b zajist\u00edme n\u00e1hradn\u00ed dod\u00e1n\u00ed nebo vr\u00e1cen\u00ed pen\u011bz.<\/p>\n

7. Vr\u00e1cen\u00ed zbo\u017e\u00ed & reklamace<\/h3>\n

N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese z\u00e1kazn\u00edk.<\/p>\n

Zbo\u017e\u00ed mus\u00ed b\u00fdt nepo\u0161kozen\u00e9 a v p\u016fvodn\u00edm balen\u00ed.<\/p>\n

Dal\u0161\u00ed podrobnosti naleznete v na\u0161em n\u00e1vodu k odstoupen\u00ed od smlouvy.<\/p>","protected":false},"excerpt":{"rendered":"

1. Allgemeine Informationen zum Versand Wir versenden unsere Produkte innerhalb der EU. Der Versand erfolgt \u00fcber GLS und die Bearbeitungszeit […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-458","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVersand - Installoo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/installoo.de\/cs\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Versand - Installoo\" \/>\n<meta property=\"og:description\" content=\"1. 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