{"id":455,"date":"2026-02-09T13:46:14","date_gmt":"2026-02-09T13:46:14","guid":{"rendered":"https:\/\/installoo.de\/?page_id=455"},"modified":"2026-02-09T13:50:10","modified_gmt":"2026-02-09T13:50:10","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/installoo.de\/cs\/refund-policy\/","title":{"rendered":"9. Pr\u00e1vo na odstoupen\u00ed od smlouvy"},"content":{"rendered":"

Pokud z\u00e1kazn\u00edk jako spot\u0159ebitel uzav\u0159e smlouvu s installoo.de a z\u00e1kazn\u00edk i installoo.de pou\u017eij\u00ed pro jedn\u00e1n\u00ed a uzav\u0159en\u00ed smlouvy v\u00fdhradn\u011b prost\u0159edky komunikace na d\u00e1lku (nap\u0159. objedn\u00e1vka p\u0159es online obchod nebo p\u0159es obchodn\u00ed platformy jako nap\u0159. eBay.de nebo Amazon, stejn\u011b jako telefon nebo fax), m\u00e1 z\u00e1kazn\u00edk obvykle z\u00e1konn\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy, o kter\u00e9m bude installoo.de samostatn\u011b informovat.<\/p>\n

___________________________________<\/strong><\/p>\n


\nInformace o pr\u00e1vu na odstoupen\u00ed<\/strong><\/p>\n

Pr\u00e1vo na odstoupen\u00ed pro spot\u0159ebitele<\/strong><\/p>\n

Spot\u0159ebitelem je ka\u017ed\u00e1 fyzick\u00e1 osoba, kter\u00e1 uzav\u00edr\u00e1 pr\u00e1vn\u00ed \u00fakon za \u00fa\u010dely, kter\u00e9 p\u0159ev\u00e1\u017en\u011b nelze p\u0159i\u010d\u00edst jej\u00ed obchodn\u00ed nebo samostatn\u00e9 profesn\u00ed \u010dinnosti.<\/p>\n

Informace o pr\u00e1vu na odstoupen\u00ed<\/strong><\/p>\n

9. Pr\u00e1vo na odstoupen\u00ed od smlouvy<\/strong><\/p>\n

M\u00e1te pr\u00e1vo do \u010dtrn\u00e1cti dn\u016f bez ud\u00e1n\u00ed d\u016fvodu od t\u00e9to smlouvy odstoupit.<\/p>\n

Lh\u016fta pro odstoupen\u00ed je \u010dtrn\u00e1ct dn\u016f ode dne, kdy vy nebo v\u00e1mi ur\u010den\u00e1 t\u0159et\u00ed osoba, kter\u00e1 nen\u00ed dopravcem, jste p\u0159evzali posledn\u00ed zbo\u017e\u00ed.<\/p>\n

Chcete-li vyu\u017e\u00edt sv\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy, mus\u00edte n\u00e1s kontaktovat na adrese<\/p>\n

Installoo International s.r.o.<\/p>\n

Var\u0161avsk\u00e1 715\/36, Vinohrady<\/p>\n

120 00 Praha 2<\/p>\n

CZ<\/p>\n

E-Mail to_info@installoo.de<\/p>\n

prost\u0159ednictv\u00edm jednozna\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed (nap\u0159. dopis zaslan\u00fd po\u0161tou nebo e-mail) o va\u0161em rozhodnut\u00ed odstoupit od t\u00e9to smlouvy. K tomu m\u016f\u017eete pou\u017e\u00edt p\u0159ilo\u017een\u00fd vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy, kter\u00fd v\u0161ak nen\u00ed povinn\u00fd.<\/p>\n

K dodr\u017een\u00ed lh\u016fty pro odstoupen\u00ed od smlouvy posta\u010d\u00ed, kdy\u017e ode\u0161lete ozn\u00e1men\u00ed o uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy p\u0159ed uplynut\u00edm lh\u016fty pro odstoupen\u00ed.<\/p>\n

D\u016fsledky odstoupen\u00ed od smlouvy<\/strong><\/p>\n

Pokud od t\u00e9to smlouvy odstoup\u00edte, vr\u00e1t\u00edme v\u00e1m v\u0161echny platby, kter\u00e9 jsme od v\u00e1s obdr\u017eeli, v\u010detn\u011b n\u00e1klad\u016f na dod\u00e1n\u00ed (s v\u00fdjimkou dodate\u010dn\u00fdch n\u00e1klad\u016f vznikl\u00fdch v d\u016fsledku toho, \u017ee jste si zvolili jin\u00fd druh dod\u00e1n\u00ed ne\u017e n\u00e1mi nab\u00edzen\u00e9 nejlevn\u011bj\u0161\u00ed standardn\u00ed dod\u00e1n\u00ed), a to neprodlen\u011b a nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f ode dne, kdy n\u00e1m do\u0161lo va\u0161e ozn\u00e1men\u00ed o odstoupen\u00ed od t\u00e9to smlouvy. Pro tuto refundaci pou\u017eijeme stejn\u00fd platebn\u00ed prost\u0159edek, kter\u00fd jste pou\u017eili p\u0159i p\u016fvodn\u00ed transakci, pokud s v\u00e1mi nebylo v\u00fdslovn\u011b dohodnuto jinak; v \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b v\u00e1m nebudou \u00fa\u010dtov\u00e1ny poplatky za tuto refundaci. Vr\u00e1cen\u00ed pen\u011bz m\u016f\u017eeme odm\u00edtnout, dokud zbo\u017e\u00ed neobdr\u017e\u00edme zp\u011bt, nebo dokud n\u00e1m neprok\u00e1\u017eete, \u017ee jste zbo\u017e\u00ed odeslali zp\u011bt \u2013 podle toho, co nastane d\u0159\u00edve.<\/p>\n

Zbo\u017e\u00ed mus\u00edte vr\u00e1tit neprodlen\u011b a v ka\u017ed\u00e9m p\u0159\u00edpad\u011b nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f ode dne, kdy n\u00e1s informujete o odstoupen\u00ed od t\u00e9to smlouvy. Lh\u016fta je zachov\u00e1na, pokud zbo\u017e\u00ed ode\u0161lete p\u0159ed uplynut\u00edm lh\u016fty \u010dtrn\u00e1cti dn\u016f.<\/p>\n

N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed hrad\u00edte vy.<\/p>\n

Zbo\u017e\u00ed mus\u00ed b\u00fdt nepo\u0161kozen\u00e9 a v p\u016fvodn\u00edm balen\u00ed.<\/p>\n

Adresa pro vr\u00e1cen\u00ed zbo\u017e\u00ed je:<\/p>\n

Christian Hinze<\/p>\n

Installoo<\/p>\n

Immanuel-Kant-Str. 14<\/p>\n

94333 Geiselh\u00f6ring<\/p>\n

DE<\/p>\n

Mus\u00edte hradit p\u0159\u00edpadn\u00e9 sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed pouze tehdy, pokud k n\u011bmu do\u0161lo v d\u016fsledku nakl\u00e1d\u00e1n\u00ed se zbo\u017e\u00edm, kter\u00e9 nebylo nezbytn\u00e9 k ov\u011b\u0159en\u00ed jeho povahy, vlastnost\u00ed a funkce.<\/p>","protected":false},"excerpt":{"rendered":"

Schlie\u00dft der Kunde als Verbraucher einen Vertrag mit installoo.de und verwenden der Kunde und installoo.de f\u00fcr die Vertragsverhandlungen und den […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-455","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nWiderrufsrecht - 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